Michael Sicsic, managing director of Sicsic Advisory and former head of supervision at the Financial Conduct Authority, has warned that the Citizens Advice report into the motor insurance ethnicity penalty could have far-reaching ramifications for years.
He commented: “The Citizens Advice findings make disturbing reading for insurers. It is a serious matter that will heavily impact the industry for years to come.
“Trust is extremely important in financial services. Insurers will need to work
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